Frequently Asked Questions

For orders canceled after confirmation, we offer a 75% refund if canceled with more than 48 hour notice. Please note that cancellations made less than 24 hours before the delivery date are not eligible for a refund.

1. Refresh the Water: Immediately fill the vase with fresh water upon delivery. After that, change the water every 1-2 days, ensuring that the vase is clean each time. Fresh room-temperature water helps to prevent bacteria buildup, which can shorten the lifespan of the flowers.

2. Keep the Flowers in a Cool, Dry Spot: Place the arrangement away from direct sunlight, drafts, or heat sources such as radiators or appliances. Extreme heat can cause flowers to wilt faster, so a cool, shaded area is ideal for longevity

3. Remove Wilting or Dead Flowers: Regularly check the arrangement and remove any wilted or dead flowers, leaves, or stems. This helps prevent mold or bacteria from spreading to the healthy flowers, allowing the remaining ones to stay fresh longer.

We offer delivery within a 10-mile radius of the Silverlake area. Deliveries between 10 and 15 miles will incur an additional delivery fee.

How late can I place an order?

You can place an order up to 24 hours before the delivery date. However, please ensure you receive a confirmation notification.